Cookies policy
The BNP Paribas Group pays particular attention to delivering the best possible service to you and wishes to maintain the confidence you place in us.
In this context, we have adopted strong principles to ensure the protection of your data.
This is why we want to provide you with transparent information about how we place, use and store cookies on your device when you visit our website www.bnpparibas.be (hereinafter the “Website”) and present you with the options to manage and delete them.
1. What is a cookie?
Cookies are small text, image or software files that can be placed and/or read on your device when you access our Website. The word “device”, when used in this Cookies Policy, refers to computers, smartphones, tablets and any other devices used to access the internet.
Cookies can be (i) session cookies, meaning that they are removed from your device once the session and browser are closed; or (ii) persistent cookies, meaning that they will be stored on your device until they are removed.
Cookies can have many functions and can serve to:
- authenticate and identify you on our Website in order to provide you with the services you have requested;
- improve the security of the Website, including the prevention of login details being used fraudulently and the protection of user data from access by unauthorised third parties;
- send you personalised advertising based on your browsing history and online preferences;
- monitor the way you use our Website in order to improve it;
- improve your user experience by adapting the content on our Website to your areas of interest and by offering you more relevant BNP Paribas advertisements and content on our Website or third-party websites;
- remember the information you have provided to us (e.g. to automatically fill in forms with the information you have previously provided to us in order to log in more quickly); and
- save your preferences and settings for using our Website (e.g. language, time zone, etc.).
2. What types of information can be stored in a cookie?
The information stored by the cookies placed on your device may relate to the following areas, to the extent of their retention period:
- the web pages you have visited using the device;
- advertisements you have clicked on;
- the type of browser you use;
- your IP address;
- and any other information you have provided on our Website.
Cookies may contain personal data covered by our Data Protection Notice.
The owner of the Website and the party responsible for the processing of your personal data stored in the cookies is:
BNP Paribas
16 boulevard des Italiens
75009 Paris
France
3. What kind of cookies do we use and for what purposes do we use them?
The cookies we use on our Website are grouped into different categories
3.1 Strictly necessary cookies (mandatory)
These cookies are essential for the Website to function properly. They may include, for example, cookies that collect session identifiers and identification data, or cookies that allow the interface of a Website to be customised (for example, for the choice of language or presentation of a service). This category also includes cookies that enable us to comply with our legal obligations, including ensuring a secure online environment (for example, detecting repeated failed logins to prevent unauthorised persons from accessing your account).
This website uses Matomo analytics cookies which is strictly necessary. However, you can disable this cookie by clicking below.
| Tool | Description | Cookie | Purpose | Validity |
| WordPress 5.7.6 | Platform which delivers content to website users. | ServerID | Technical cookie for WordPress and server to work properly together and so supporting the user session for hosts www.bnpparibas.be, bnpparibas.be and cdn.territories.bnpparibas | Duration of session. |
| WordPress 5.7.6 | Matomo cookie used to store the attribution information, the referrer ID used to visit the website. | _pk_ref | Cookie to store referrer ID’s for anonymous statistics. | 6 months. |
| WordPress 5.7.6 | Matomo short lived cookie used to temporarily store data for the visit. | _pk_ses | Cookie to store a unique session ID for anonymous statistics. | Duration of session. |
| WordPress 5.7.6 | Matomo short lived cookie used to temporarily store data for the visit. | _pk_hsr | Cookie for anonymous statistics (heatmap or session recording) | Duration of session. |
| WordPress 5.7.6 | Matomo short lived cookie used to temporarily store data for the visit. | _pk_cvar | Cookies which holds custom variables that were set during the previous page view. | Duration of session. |
| WordPress 5.7.6 | Matomo cookie used to store analytics opt-out. | _removed | This cookie contains the information that tracking has not been agreed to. | 30 years. |
| WordPress 5.7.6 | Matomo cookie used to store analytics opt-out. | mtm_consent | This cookie contains the information that the user has agreed to tracking. | 30 years. |
3.2 Preference cookies (subject to your consent)
These cookies allow us to personalise and offer the content and features of the Websites and/or the Application (and, in particular, display our products and services). They are used to improve our Website and your user experience.
| Tool | Description | Cookie | Purpose | Validity |
| WordPress 5.7.6 | This cookie is associated with the Polylang plug-in for WordPress powered websites. It stores a language preference for the visitor on multi-lingual websites. | pll_language | Language choice. | 364 days. |
| WordPress 5.7.6 | Matomo cookie used to store details about the user such as the unique visitor ID. | pk_id | Matomo cookie used to store visitor ID for anonymous statistics. | 11 months. |
4. In this context, who places cookies on your device (for example, companies in the BNP Paribas Group or a partner)?
When you select the types of cookies you allow on your device, these cookies can be placed directly by us (first-party cookies) or by one of our partners (third-party cookies).
From a practical point of view, this means that when you authorise the installation of certain so-called “third-party” cookies on your device, our partners will also be able to access the information they contain in accordance with our Personal Data Information Notice and those of our partners.
5. How are cookies managed?
You can configure your browser’s privacy settings (please refer to your browser’s help function to learn more about cookie controls). You can also look at third-party websites: this will allow you to confirm how to manage cookie settings on non-BNP Paribas websites and applications.
Please note that the use of cookies strictly necessary for the proper functioning of the Website does not require your consent.
By refusing certain types of cookies (preference cookies for example), we will not be able to optimise your user experience on our Website and some parts may not function properly. By accepting cookies, you give your consent to their use as described in this cookie policy and you can change your preferences in the cookie management tool at any time if you wish.
By default, we store your cookie choices for a given device for a maximum of 1 year. We will ask you again to make a choice every 1 year.
6. Your rights as a visitor to our Website
For more information on BNP Paribas as the personal data controller and your rights as a data subject, see our Data Protection Notice accessible via the footer of the Website.
Additionally, as a visitor and subject of the data retained by these cookies, you have the right to file a complaint with the CNIL (Commission Nationale de l’Informatique et de Libertés).
Image Copyright © BNP Paribas